Cookie Policy
Learn how we use cookies to enhance your experience.
Last updated: November 14, 2025
Types of Cookies We Use
Essential Cookies
Required for the website to function properly
These cookies are necessary for basic website functionality, including user authentication, session management, security features, and core platform operations. They cannot be disabled.
Examples:
Analytics Cookies
Help us understand how visitors use our website
These cookies collect information about how you interact with our Services, including pages visited, features used, time spent, and user flow. This data helps us improve user experience and optimize our platform.
Examples:
Preference Cookies
Remember your settings and preferences
These cookies store your preferences and settings to provide a personalized experience across sessions, including language preferences, meal filters, dietary restrictions, and display preferences.
Examples:
Marketing Cookies
Track browsing habits for relevant advertisements
With your consent, these cookies track your browsing behavior to show you personalized advertisements and measure the effectiveness of our marketing campaigns across different platforms.
Examples:
1. What Are Cookies
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us recognize you, remember your preferences, and improve your overall experience on the EatoZone platform.
2. Types of Cookies We Use
We use different types of cookies for various purposes. Below is a detailed breakdown of each cookie category:
3. Third-Party Cookies
In addition to our own cookies, we may use third-party services that set cookies on your device:
- Google Analytics: For website analytics and user behavior tracking
- Payment Gateways: For secure payment processing (Razorpay, PayU, etc.)
- Social Media Platforms: If you choose to connect your social media accounts
- Cloud Services: For hosting, CDN, and infrastructure (AWS, Cloudflare)
- Customer Support: For chat widgets and support tools (Intercom, Zendesk)
These third-party services have their own privacy policies and cookie policies. We encourage you to review their policies to understand how they use cookies.
4. Managing Your Cookie Preferences
You have several options to manage and control cookies:
4.1 Browser Settings
- Most browsers allow you to view, manage, and delete cookies through settings
- You can set your browser to refuse all cookies or notify you when a cookie is set
- Browser settings vary; check your browser's help section for specific instructions
4.2 Cookie Consent Manager
- Use our cookie consent banner to accept or reject non-essential cookies
- You can change your preferences at any time through the cookie settings link
- Essential cookies cannot be disabled as they are required for core functionality
4.3 Opt-Out Tools
- Google Analytics Opt-out: Use the Google Analytics Opt-out Browser Add-on
- NAI Opt-out: Visit the Network Advertising Initiative opt-out page
- DAA Opt-out: Visit the Digital Advertising Alliance opt-out page
5. Impact of Disabling Cookies
While you can disable or delete cookies, please note that doing so may impact your experience:
- You may not be able to use certain features or access specific areas of the website
- Your preferences and settings will not be saved across sessions
- You may need to log in repeatedly during each visit
- Personalized recommendations and content may not be available
- Website performance and loading times may be affected
6. Cookies and Personal Data
Some cookies may collect personal information about you. We treat cookie data in accordance with our Privacy Policy. Information collected through cookies may be combined with other personal data we hold about you. We use this combined data to:
- Provide personalized meal recommendations
- Improve user experience and platform functionality
- Analyze usage patterns and optimize our Services
- Conduct market research and understand user preferences
- Deliver targeted marketing communications (with consent)
7. Cookie Security
We take cookie security seriously and implement measures to protect cookie data:
- Cookies are encrypted and transmitted securely using HTTPS
- We regularly review and update our cookie practices
- Third-party cookies are only from trusted and vetted partners
- We comply with applicable data protection laws and regulations
- Sensitive information is never stored in cookies
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new 'Last updated' date. We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have questions, concerns, or requests about our use of cookies, please contact us:
Support
support@eatozone.comAddress
#47, 2nd Cross, N S Palya, Bannerghatta Road, Bengaluru - 560076, India